Last updated 2026-08-24
This is a good-faith description of terms; consult independent counsel for legal advice.
These Terms govern your use of PixelProof, a service operated by Digital Empire Holdings LLC (30 N Gould St Ste N, Sheridan WY 82801). By creating an account, running a scan, or subscribing, you agree to these Terms and to our Privacy Policy.
PixelProof is a compliance monitoring service. It scans Shopify storefronts for broken Meta pixels, GA4 tags, GTM containers, and affiliate scripts, and — on paid plans — checks continuously for new breakage and provides paste-ready fix snippets. PixelProof is not a certification or legal advice service. Monitoring cannot guarantee 100% detection of every pixel breakage or platform API deprecation. You remain responsible for your own tracking compliance and for verifying any fix before deploying it to a live store.
You agree not to:
We may suspend or terminate accounts that violate this section.
Starter and Agency plans include a 7-day full-access trial starting at checkout. A payment method is required to start the trial; if you don't cancel before the trial ends, billing begins automatically at the plan's monthly rate.
Monthly plans bill every 30 days from your signup date. Annual plans bill once per year and are selectable from your first checkout (see Section 3.4 for the annual refund window). Store-count overages on the Agency plan bill at $8/store/month beyond the plan's included cap.
Cancel anytime from your account settings. Cancellation stops future billing; you keep access through the end of the current paid period.
7-day free trial, then a personal 30-day guarantee. Cancel anytime before day 8 and you are charged nothing. If your first paid month completes and PixelProof hasn't caught at least $500 in tracking issues on your store, email support@digitalempireholdings.com within 30 days of that charge and we refund your first paid month in full, no questions asked. One refund per email/card, lifetime.
Annual subscriptions are selectable from your first checkout and carry a 60-day, pro-rated money-back window from the date of the annual charge (not just the first 30 days) — email support@digitalempireholdings.com, or use the in-account refund request, within 60 days of that charge. The refund is pro-rated to the unused portion of your annual term (days remaining ÷ 365, applied to the amount paid), not a flat partial amount. This 60-day pro-rated window is the risk control that lets annual billing be offered at signup instead of being gated behind a first paid month.
We'll email active subscribers at least 30 days before any price increase takes effect on their plan.
This section is the one narrow, express exception to Section 4's "as is" disclaimer, and defines exactly what it covers. For paid, actively monitored stores only: our server-side monitoring cron scans your store on a fixed twice-weekly cadence (Monday and Wednesday at 10 AM UTC), so the maximum gap between scans is ~4 days. If a detection rule already published in our rules library at the time of the breakage silently fails to alert you within one weekly monitoring cycle (7 days) of the underlying platform change taking effect, email support@digitalempireholdings.com with the store domain and the date you discovered the miss. We will credit your account one full billing period.
What this does not cover: platform changes not yet reflected in our published rules library at the time of the breakage; findings that require admin-only visibility our scan surface cannot reach (see the manual walkthrough); free-tier or trial-only usage; and any indirect loss, such as ad spend, lost sales, or lost attribution data, from the underlying breakage itself. This is a bounded service credit against future billing, not a cash refund, and is capped at one billing period per incident. It is not insurance and does not guarantee detection of every possible breakage — see Section 1 and the honesty label on every scan report.
Except for the narrow Rule-Break Warranty in Section 3.6, PixelProof is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, Digital Empire Holdings LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost advertising revenue arising from tracking breakage the service did or did not detect. Our total liability for any claim relating to the service (including any Section 3.6 credit) is capped at the amount you paid us in the 3 months preceding the claim.
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.
Please read this section carefully. It affects your legal rights. Any dispute arising out of or relating to these Terms or the service will be resolved by binding individual arbitration under the Consumer Arbitration Rules of the American Arbitration Association (AAA), rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies. Arbitration will take place in Wyoming or another mutually agreed location, or may be conducted remotely by written submission or videoconference where the arbitrator permits. Judgment on the award may be entered in any court of competent jurisdiction.
Class and representative action waiver. YOU AND Digital Empire Holdings LLC EACH WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, PRIVATE ATTORNEY-GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. Claims may be brought only in your individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.
30-day opt-out. You may opt out of this Section 6 (arbitration + class waiver + jury waiver) by emailing support@digitalempireholdings.com with the subject line "Arbitration Opt-Out" within thirty (30) days of the date you first accepted these Terms (or, if you accepted before this section existed, within thirty (30) days of 2026-08-24). The email must include your full name, the email address on your account, and a clear statement that you decline to be bound by this Section 6. If you opt out, Sections 5 (Governing law) and 7 (Venue) still apply; only the arbitration + class/jury waivers do not. Opting out does not affect any prior or unrelated arbitration agreement you may have with us.
Severability. If the class-waiver portion of this Section 6 is found unenforceable, then the entirety of this Section 6 will be null and void, but the rest of these Terms will remain in effect and disputes will be litigated in the courts identified in Section 7. If any other portion of this Section 6 is found unenforceable, that portion will be severed and the remainder will continue to apply.
For any dispute not subject to arbitration under Section 6 (including small-claims actions, actions to compel arbitration, and actions where you have validly opted out), the exclusive venue is the state or federal courts located in Wyoming, and you and Digital Empire Holdings LLC consent to personal jurisdiction there.
We may update these Terms from time to time. Material changes will be emailed to active subscribers at least 15 days before taking effect.
You agree to indemnify, defend, and hold harmless Digital Empire Holdings LLC and its officers, directors, employees, and agents from and against any third-party claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) your breach of these Terms, (b) your violation of any law or third-party right, or (c) any store, content, or script you submit to or authorize the service to scan.
We will indemnify, defend, and hold you harmless from and against any third-party claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of our gross negligence or willful misconduct in operating the service. Our aggregate indemnification obligation under this paragraph is capped at the same amount as the Limitation of Liability section above. Each party will promptly notify the other of any claim triggering an indemnification obligation, allow the indemnifying party sole control of the defense and settlement (provided no settlement admits liability of the indemnified party without its written consent), and reasonably cooperate in the defense.
Neither party is liable for any delay or failure to perform to the extent caused by an event beyond that party's reasonable control, including acts of God, war, terrorism, riot, civil disorder, epidemic or pandemic, government action, labor disputes, internet backbone outages, denial-of-service attacks, or the unavailability or degraded performance of any third-party service on which the service depends (including but not limited to Vercel hosting, Supabase database, Stripe payment processing, Resend email delivery, or upstream Meta/GA4/Shopify APIs).
Where the service is unavailable for more than seventy-two (72) consecutive hours due to such an event and the affected customer requests it in writing to support@digitalempireholdings.com, we will credit the pro-rated portion of that outage against the customer's next invoice. This credit is the customer's sole and exclusive remedy for force-majeure-caused unavailability.
Questions about these Terms: support@digitalempireholdings.com.
Digital Empire Holdings LLC, 30 N Gould St Ste N, Sheridan WY 82801